Exceptional Check Printing Services for Community Financial Institutions
When you partner with Main Street, you not only get a personalized check program, you also get access to a dedicated team of client service professionals who strive to exceed service expectations and build meaningful relationships with your staff and accountholders. Whether it’s personal checks or business checks, our knowledgeable client services team will assist you through every step of the ordering process at no additional cost. Don’t pay another dime to your check provider for the convenience of a phone call.
Quality Check Products Combined With Outstanding Service
Our commitment to providing industry-leading customer service as a check vendor starts at the top and touches every department. That’s why we’ve earned a 95 Net Promoter Score and a 98% client retention rate from over 2,000 existing clients.
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See Why Banks and Credit Unions Trust Main Street
For over 25 years, community banks and credit unions nationwide have chosen to partner with Main Street for simple and affordable check programs combined with outstanding customer service. Our suite of offerings range from personal checks, business checks, accessories, branch-use items, and so much more to give our clients a check program experience that is fully personalized and customizable. We understand that your financial institution is unique, and the service you receive should reflect that. That’s why we offer flexible product offerings and check package quantities without charging additional fees for customization. Contact us today to learn more about our flexible check program options.
Where Service Sets Us Apart
Helping your accountholders order checks, resolve delivery issues, or answer general questions should be a hassle-free process. Getting resolutions on your check program doesn’t have to be a headache when you have the industry’s best support team at your fingertips.
Get the solutions you need for your accountholders fast. No more waiting on hold to speak with a service rep.
We turn our clients into raving fans with a service model that’s focused on client success and accountholder satisfaction.
Banks and credit unions continue to partner with us year after year because we put service first.
Frequently Asked Questions About Our Commitment to Customer Service
All Main Street clients have a single point of access for information on their check program including check orders, invoicing, and reporting. Anyone at the financial institution with admin rights has access to reports and detailed information regarding order history, package quantities, waived orders, reprinted orders, and any check program expenses for a fully transparent view of check program performance.
Our Client Services Team is available by phone, email, or chat for any questions related to check orders, delivery, product assistance, or general inquiries. Our contact information is easily accessible on our website or in our Order Entry System so you’ll always know who to call for assistance. Additionally, every client is assigned a dedicated Account Manager at no cost to provide assistance and guidance on check program management.
Our clients are never charged for phone calls or check order assistance. Whether you prefer to place orders online, by phone, or even by email, our Client Services Team is happy to assist you at no charge as a benefit of your partnership with us.
Start Receiving Unmatched Service From Your Check Provider
Reach out to us today to explore our partnership options with one of our seasoned check sales professionals. We’ll guide you through the process of your check contract evaluation and give you the inside scoop on how our service model and “no fee culture” can make a significant impact on the check program for your financial institution. If you’re tired of not receiving the price and service you and your accountholders deserve from your check provider, let’s talk!
Contact us today to speak with a seasoned sales professional for a check contract evaluation.