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Customer Service
You Can Bank On
Elevate your check printing experience

With simple and affordable check programs designed for community banks and credit unions, Main Street has built a reputation for providing quality check products and outstanding customer service. Contact us today to explore our partnership options.

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A Check Program You Can Trust

Exceptional Check Printing Services for Community Financial Institutions

When you partner with Main Street, you not only get a personalized check program, you also get access to a dedicated team of client service professionals who strive to exceed service expectations and build meaningful relationships with your staff and accountholders. Whether it’s personal checks or business checks, our knowledgeable client services team will assist you through every step of the ordering process at no additional cost. Don’t pay another dime to your check provider for the convenience of a phone call.

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Putting Financial Institutions First

Quality Check Products Combined With Outstanding Service

Our commitment to providing industry-leading customer service as a check vendor starts at the top and touches every department. That’s why we’ve earned a 95 Net Promoter Score and a 98% client retention rate from over 2,000 existing clients. 

Reliable

When you need help with your check program, know exactly who to call. Whether it’s by phone, email, or chat, Main Street’s dedicated Client Services Team strives for “First Contact Resolution” on every inquiry.

Responsive

Talk to people, not machines. At Main Street, over 98% of our phone calls are answered in under 30 seconds. That means no more sitting in a hold queue, giving your staff more time to manage in-branch activity.

Personable

You’re more than just a number to us. Building meaningful relationships is at the heart of our service model, which is why our client services team consistently goes above and beyond for our clients, resulting in a 95 Net Promoter Score.   

Ready to Get More from Your Check Program?
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No Service Fees
Meaningful Relationships
Exceeding Expectations
Your Choice Check Vendor

See Why Banks and Credit Unions Trust Main Street

For over 25 years, community banks and credit unions nationwide have chosen to partner with Main Street for simple and affordable check programs combined with outstanding customer service. Our suite of offerings range from personal checks, business checks, accessories, branch-use items, and so much more to give our clients a check program experience that is fully personalized and customizable. We understand that your financial institution is unique, and the service you receive should reflect that. That’s why we offer flexible product offerings and check package quantities without charging additional fees for customization. Contact us today to learn more about our flexible check program options.  

Excellence Beyond Checks

Where Service Sets Us Apart

Helping your accountholders order checks, resolve delivery issues, or answer general questions should be a hassle-free process. Getting resolutions on your check program doesn’t have to be a headache when you have the industry’s best support team at your fingertips.

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CALLS ANSWERED IN UNDER 30 SEC.

Get the solutions you need for your accountholders fast. No more waiting on hold to speak with a service rep.

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NET PROMOTER SCORE

We turn our clients into raving fans with a service model that’s focused on client success and accountholder satisfaction.

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CLIENT RETENTION RATE

Banks and credit unions continue to partner with us year after year because we put service first.

We're Here to Help

Frequently Asked Questions About Our Commitment to Customer Service

All Main Street clients have a single point of access for information on their check program including check orders, invoicing, and reporting. Anyone at the financial institution with admin rights has access to reports and detailed information regarding order history, package quantities, waived orders, reprinted orders, and any check program expenses for a fully transparent view of check program performance.

Our Client Services Team is available by phone, email, or chat for any questions related to check orders, delivery, product assistance, or general inquiries. Our contact information is easily accessible on our website or in our Order Entry System so you’ll always know who to call for assistance. Additionally, every client is assigned a dedicated Account Manager at no cost to provide assistance and guidance on check program management.

Our clients are never charged for phone calls or check order assistance. Whether you prefer to place orders online, by phone, or even by email, our Client Services Team is happy to assist you at no charge as a benefit of your partnership with us.

Start Receiving Unmatched Service From Your Check Provider

Experience the Main Street Difference

Reach out to us today to explore our partnership options with one of our seasoned check sales professionals. We’ll guide you through the process of your check contract evaluation and give you the inside scoop on how our service model and “no fee culture” can make a significant impact on the check program for your financial institution. If you’re tired of not receiving the price and service you and your accountholders deserve from your check provider, let’s talk!

Schedule a Call with a Main Street Sales Executive Today

Contact us today to speak with a seasoned sales professional for a check contract evaluation.

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