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Download our Check Vendor Comparison Guide Today

See How Main Street Stacks Up

At Main Street, you’ll find a human being at the other end of every line. Being present and available for our partners is just one facet of the Main Street difference. Download our Check Vendor Comparison Guide to learn more.

Real Support from Real People

Trust A Check Vendor Who Puts Service First

Phone trees and chatbots are the norm these days. But what’s common isn’t always what’s best. At Main Street, we know that people are the heart of community banking. We also know that when phone calls come with an invoice, you can’t have conversations – you can only make transactions. Our Customer Service team sets a different example – one of care, responsiveness, and warmth. Simply put, we’re not interested in charging you at every opportunity. We’re interested in helping your check program and your accountholders succeed. That’s the heart of the Main Street difference.

See the Difference
Customer Service Statistics

Check Program Support by the Numbers

At Main Street, we don’t just hope for the best customer service of any check vendor nationwide – we plan for it and document the results.

0+
CALLS

Answered weekly by a human being. At Main Street, we strive for first-contact resolution on every customer service call.

500
SECONDS

The average time it takes us to pick up the phone. Our in-house Customer Service team is here to provide the best outcomes.

0%
CLIENT RETENTION RATE

Our rapid, no-fee service communicates the value we place on partnerships. That’s why our partners choose us year after year.

Main Street Aligns with You.
Learn How.
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25 Years of Industry-Leading Service

Why 2,000+ Banks & Credit Unions Choose Main Street

For the last 25 years, community financial institutions across the nation have trusted Main Street for:

  • More Checks per Box
  • No-Fee Service
  • Single-Tier Pricing
  • 3-5 Business Day Check Delivery
  • 98% Client Retention
  • Free Reprints within 90 days
  • Visual Order Entry
  • First-Contact Resolution
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Customer Service Success Stories

A Legacy of Caring from Your Community Check Vendor

“In my over 30 years in the financial industry, I’ve never met a check provider I liked until converting to Main Street.  The high level of service, quality products and ease of doing business with Main Street is unmatched.”

- Beth D.
My Pensacola FCU
Rating: 5

“Main Street has always been a key partner for us because of their customer service. Our CSR is always responsive.”

- Mandy G.
Bravera Bank
Rating: 5

“Switching to Main Street was possibly the easiest, best transition that I’ve completed. Main Street has been exceptional overall and strives to listen and take care of their customers. This is something we did not experience with our previous vendor.” 

- Kevin B.
American Nation Bank
Rating: 5

Customer Service You
Can Bank On

From a Check Vendor Focused on You

Service may be the cornerstone of all that we do at Main Street, but it’s certainly not the only thing that sets us apart. We also strive to add real value to your check program in the immediate, short, and long terms. Our commitment to simplicity, meanwhile, means fewer headaches and easier ordering. We align with the goals and attitudes of our community partners while investing time and resources into every relationship. When taken together, it’s these approaches that make a real difference for you and your accountholders.

Schedule a Call with a Main Street Sales Executive Today

Contact us today to speak with a seasoned sales professional for a check contract evaluation.

866-380-4816
[email protected]
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